Testimonials

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Cheryl Revor
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Cheryl Revor

Tony was great, wonderful experience. I would recommend all of my family and friends to buy their next car here.

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Josh Caudill
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Josh Caudill

Was helped by a really nice guy, Sajad. We were looking at the Highlander. I'm new to car buying so I appreciated his help and really making that experience less intimidating than I thought it had to be!

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Jawad Rehman
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Jawad Rehman

It was a great experience. Was looking for toyota sienna and the sales perso was excellent. Was a great listener and funny guy. Made me comfortable and answered all questions. My go to guy in the dealership........5 stars....

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Mary Claahsen
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Mary Claahsen

Thank you Sajad Husain for all your help in finding me a car that I absolutely love!!! In the bitter cold, you never complained when i had to decide which car I wanted to buy. You showed me what I wanted and the buying was really a walk in the park! If you are looking for a car with Gerald Toyota- I highly recommend Sajad Husain. I am very pleased with my purchase!!!

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Geoff Strauss
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Geoff Strauss

Sajad Husain was a big help in my car buying process.

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raed sweis
Full Star Full Star Full Star Full Star Full Star
3-1-2020
raed sweis

I purchased my 2020 Camry from them. excellent place, very nice and friendly people . Jimmy the salesmen was very helpful, informative and just a great guy to buy a car from! great people to do business with that include a lifetime warranty on each car purchased!

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James Ronayne
Full Star Full Star Full Star Full Star Full Star
3-1-2020
James Ronayne

Great sales team, and in particular Sajad Husain was instrumental in helping find the right car for me.

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Charlie Holden-Corbett
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Charlie Holden-Corbett

Sajad Husain from Gerald Toyota is an honest guy, and Iโ€™ve been talking with him about buying a new car. He has been really helpful!

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Daveed Holmes
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Daveed Holmes

Sajad from Gerald Toyota in Matteson really helped my family with a 2017 Toyota Corolla. Thank you so much for your help!

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Jason White
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Jason White

Brought a car from Lindell. Quickest deal I experienced. Really helpful. Recommend yes!

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Cheryl Albrecht
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Cheryl Albrecht

Great Experience! Very professional & honest service! We bought a 2020 Rav4! We will be back! Thanks Ladell!

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Nelson Albrecht
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Nelson Albrecht

Ladell provided a very smooth and effective sales experience.

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Kevin Flowers
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Kevin Flowers

My mother purchased a 2019 Mitsuishi Mirage with the assistance of Jimmy. He and the rest of the staff provided awesome customer service!

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Jimmy S
Full Star Full Star Full Star Full Star Full Star
2-28-2020
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Aurora
Full Star Full Star Full Star Full Star Full Star
2-18-2020
Aurora

I went to get my Prius serviced there on Jan 20th. I was helped by a gentleman named Kelvin. He was absolutely delightful. Friendly, knowledgeable, and he showed he cared. I wasn't just another number. He worked with me to understand the situation with my car AND answered some questions I worried were "too dumb". Thank you Kelvin in Service for making me feel a little less lost at the dealership/service and being very kind.

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Beatriz Ceja
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Beatriz Ceja

I just want to say WOW. I was in the market for a specific vehicle and had been looking for a couple days prior to coming to Gerald Toyota of Matteson. Unfortuntely, none of the dealers prior to Gerald had the new 2020 Camry TRD edition in stock and I was looking for the black metallic color specifically. After being treated poorly by management at other Toyota dealers, I decided to have a look at the white pearl Camry TRD they had in stock. To say the least, Tony did a fantastic job working with me and truly, his personality was much more appreciated, which made for an easy and convenient car buying process. Overall, the general manager Mo made it possible to purchase my BRAND NEW 2020 CAMRY TRD!! I am so happy to have made my choice to walk in yesterday afternoon to be greeted properly and to be treated like a HUMAN being. THANK YOU TONY AND MO!!!

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Mohammed Merchant
Full Star Full Star Full Star Full Star Full Star
11-26-2019
Mohammed Merchant

Very good staff especially Josh the sales associate friendly and very helpful with very good knowledge of cars๐Ÿ‘๐Ÿ‘๐Ÿ‘ definitely recommended!

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.
Full Star Full Star Full Star Empty Star Empty Star
11-24-2019
.

Had the car I was searching for with only 17k miles. First car salesman was a snake, complained and next day drove back demanding for someone else. Did not get a great deal, but a fair deal buying from a dealer. Mike is a very polite upfront man and that's really all I have to say. Other guys were shady. Make sure you read papers upon making a deal. Drove all the way down a second time and when signing the manager denied our over the phone agreement. Told me 24k out the door. Ended up paying other taxes and fees. I gave in. At least I got a grand off.

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kierra edward
Full Star Full Star Full Star Full Star Full Star
11-12-2019
kierra edward

Customer service was great!!!!! Micheal C. said he would put me in a car and i was able to drive away same day with a brand new 2019 car everything in included with warranty!

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Delia Higgins
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Delia Higgins

Geries Fakhoury was a great Sale Rep. He really explained the breakdown on how are trade works and what I could really get for my car. He didn't try to sale me anything. I knew before coming in I wanted a new Car. Well guess what that's what I got. I highly recommend this location and ask for Geries F. He has outstanding customer service.

YELP
Alexandra C.
Full Star Full Star Full Star Full Star Full Star
9-27-2019
Alexandra C.

They are absolutely wonderful! We got right down to business and they didn't yank me around. We covered everything, the numbers, picking a vehicle, test drive, papers, everything in about an hour or so yet everything was thorough. They did better than the number I gave! I am truly glad I went to Planet Toyota!!!

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Raymond Pollard
Full Star Full Star Full Star Full Star Full Star
9-18-2019
Raymond Pollard

See Ammar. He gets it done! Awesome guy and good salesman

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Carnell Dodd
Full Star Full Star Full Star Full Star Full Star
9-13-2019
Carnell Dodd

Our family specifically my sister had the pleasure of working with both Ali and Rob they where very helpful thank your for everything

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Denise Richardson
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Denise Richardson

Truly excellent, professional, timely service. No upsells and the prices are realistic!

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A
Full Star Full Star Full Star Full Star Full Star
9-9-2019
A

Planet Toyota is amazing. Friendly, helpful and by far the best experience I have ever had in buying a car! The team that made the experience amazing was Steve, Greg, Manar, Rob. They were patient and really listened to what was important to me. Special thanks to Manar who did a phenomenal job in explaining financing and warranty options. No pressure. I highly recommend Planet Toyota!

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Katie Van Vossen
Full Star Full Star Full Star Full Star Full Star
9-9-2019
Katie Van Vossen

First experience at this dealership was this past Saturday! I came in having an idea of what I wanted and was browsing thru the stock of Rav4's when Mr. Ali came and helped us. He was very knowledgeable and very accommodating! I didn't see the color choice I wanted on their main lot so he took the extra mile and drove us over to another lot and showed me 2 different choices in the color I wanted. Now one was $8,000 more for the same year just one had a few different features like leather seats but I didn't really need that so instead of pushing me into the more expensive car he told me about all the wonderful features on the other one and explained the differences but instead of trying to talk me into the higher priced one he told me how the lower priced one basically was the same. he took the time to show me the features and take a test drive! He also got me top dollar for my trade in and a low APR!!! I will definitely be back again! Mr Ali treated me like one of his kids which made me feel very comfortable w him! Hes a great salesman and also toyota is a great dealer! I'm now the proud owner of a 2019 toyota Rav4!! I love it and he didn't push the 2020 stock on me at all just to get more from me!! Highly recommend!

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Gran-Diva Simmons
Full Star Full Star Full Star Full Star Full Star
9-6-2019
Gran-Diva Simmons

I just want to say Toyota has the "Best" Customer service ever. My check engine light was on when I was out of town, I called Toyota while I was in in Ohio and told the service guy what the light said and asked if I should bring it in or could I wait until I got back to IL and take it to my Dealer. He told me it was okay to drive home. I get home, call Planet Toyota and make an appt. but when I got in my truck, the light was off. I went to Toyota anyway and Stephanie was my Customer service rep. She asked if I had just gotten Gas lately and I informed her that while on the road, my Husband forgot to put the Gas cap on. She said, she wouldn't want me to get charged for a diagnostic test but if the light came back on, to come back. I appreciated the fact that she didn't tell me to get the test anyway because I would be charged.. Good Customer Service goes a long way and Stephanie proved that to me today.. Great Job, Stephanie.. You Rock

EDMUNDS
Kim
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Love the staff..Geri toot have lots of patience lol

Geri was great and very helpful with what I needed to have accomplished with my trade in and the manager was really going out of his way to make a sale today... their personality was just the best, actually had some good laughs today. ( we all know how stressful car shopping is ! ) I traveled 1 1/2 today and was worth it. I will continue to go back whenever I car shop again ! I really like this place and was happy with the outcome all though I will miss my Honda pilot she was my baby, but now I have a xse 2019 rav 4 which are nice just allot smaller but I walked away with not feeling like I got ripped off with a very nice big fat check to put away in my savings and still drove away in a nice car.. THANK YOU ๐Ÿ˜˜

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C.G Williams
Full Star Full Star Full Star Full Star Full Star
8-31-2019
C.G Williams

I had a great experience and Ammar got me into a great car and Iโ€™m really excited

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Brianna H.
Full Star Full Star Full Star Full Star Full Star
8-2-2019
Brianna H.

Perfect place to go for my first car! Arrived 10 minutes before close, yet Ron (the most awesome guy ever) was more than willing to find a car within my means. I walked in with low expectations after having an absolutely horrible experience at another dealership. Ron and his partner ( whose name has slipped my mind) did a great job of communicating the various features of the vehicle, assessing the most reasonable payment, and being understanding of what I was saying . A1 SUPERB SERVICE! Definitely will be returning in the distant future if I'm in the need of a another vehicle :)

CARGURUS
GuruSMPTB
Full Star Full Star Full Star Full Star Empty Star
7-20-2019

I bought the the car, finance Department was understaffed that day so I experienced a very long wait, overall the people there treated me well, and with respect, top flight dealership.

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Adam Gardner
Full Star Full Star Full Star Full Star Full Star
6-20-2019
Adam Gardner

They have exemplary services ,very honest and reliable mechanics. I recommend them highly.

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Cecil Pinder
Full Star Full Star Full Star Full Star Full Star
6-16-2019
Cecil Pinder

Planet Toyota is an amazing dealership! Rob the sales manager is extremely motivated to help customers. He truly cares about the customer and their happiness! Wesley is an awesome salesman and extremely knowledgeable about cars and customer service! Joshua is very helpful and attentive. They provided such an excellent experience that my family has purchased four vehicles from here! I wholeheartedly recommend this Dealership to anyone looking for a new or certified preowned vehicle.

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Renee Reeves
Full Star Full Star Full Star Full Star Full Star
5-26-2019
Renee Reeves

Very pleased with our experience buying a new Toyota Rav 4 XSE Hybrid! Ammar Makhlouf our sales consultant went above and beyond explaining the cars features, answering our questions and making us feel comfortable with our purchase. The manager and finance man also were very friendly and helpful. We wonโ€™t hesitate to purchase our next car from this dealership again in the future. Thank you! The Reeves

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everett reed
Full Star Full Star Full Star Full Star Full Star
5-25-2019
everett reed

Rob, Josh, and Manar are excellent. They were able to meet me where I needed to be financially. They are great people to work with and treat you as a person and not a dollar sign.